Q: Who are Brainwave-Sync?
A: We are suppliers of brainwave entrainment and binaural beats audio CDs and MP3s, and have been working in the field for half a decade. The Brainwave-Sync brand is rapidly growing in recognition, and we can now be found in many places on the Internet as well as in retail stores across the world.
Our CDs are manufactured and distributed from New York, and our head office is located in the UK.
What is brainwave entrainment?
A: Brainwave entrainment or
brainwave synchronization as it
is sometimes called, is a form of audio which alters the frequency of
the brain in order to aid relaxation, induce sleep, assist with deep
meditation and even create vivid dreams.
Is it safe?
A: Yes, brainwave entrainment
is very safe. However if you are
pregnant, suffer from epilepsy or have any other condition, you should
consult your doctor before using any audio from this site.
How does brainwave entrainment work?
A: Brainwave entrainment, also
known as "brainwave
synchronization", is concerned with frequency following response, a
naturally occurring phenomenon where the human brain has a tendency to
change its dominant EEG frequency towards the frequency of the dominant
external stimuli applied to it.
Why are there
different types of audio categories?
A: The human brain functions at
different frequencies during
different mental states. Each category of audio on this site
corresponds to the certain frequency that it induces. The following
gives a brief guide:
Can I listen to a sample of the audio I want to buy?
A: Yes, all our audio MP3s and
CDs have a sample you can try
before purchase. The samples are available under the "Media Collection"
heading alongside each MP3 product. CD products have a 'play'
button located near the title.
How will I receive my product?
A: All our MP3 audio products are available via download. Once you have completed the checkout process, you will immediately be given a link and download instruction.
CDs will be shipped internationally via regular postage methods.
What format are your downloadable audio files in?
A: All audio files are in MP3
How many times can I download my MP3 purchase?
A: You can download your
purchase 5 times, and your download
link will be active for 1 week.
Can I re-activate my download?
A: Download links can be
re-activated by sending a request to
firstname.lastname@example.org - please make sure to include your order
reference number in all e-mails.
Can I keep re-activating my download links?
A: Brainwave-Sync operate a
fair usage policy. We will
re-activate your download links when you make a request and will honor
a reasonable amount of requests.
I have lost my MP3 audio purchase, what can I do?
A: Contact us at
email@example.com and request a
download re-activation and include your order reference number. Please
be aware though, as with any other product purchase, it is your
responsibility to take care of your goods.
Where is my download link?
A: All your product download links are available in your Account Page. Please login to see a list of your purchases.
Q: My download doesn't begin / My download opens in my media player?
A: If you are having trouble downloading your file, please read these additional download instructions.
What methods of payment do you accept?
A: We accept payment via credit or debit card. We also accept payment from PayPal. All payments via credit card are handled through PayPal's secure payment service.
Q: How are my items shipped?
A: CDs are shipped via USPS or UPS.
Do you sell any physical items?
A: Yes, we sell downloadable MP3 files as well as CDs.